Glovo
25
>1500
170k
61k
14
About
Glovo is a fast-growing express delivery service founded in 2015 in Barcelona. The company operates in 25 countries in Europe, Central Asia, and Africa. Glovo came to Kazakhstan in 2019 and decided to develop its business using Urbi's solutions. Glovo is one of Urbi's first customers outside the Middle East region.
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Business Goals
Make the service fast and accurate. Glovo operates in Kazakhstan's fast-growing express delivery market. Therefore, the service must ensure fast delivery for customers and accurately calculate rewards for employees who fulfill orders.
Technologies used
The Directions API calculates routes for Glovo couriers. It is integrated into the Glovo Courier application to determine the optimal delivery method for each order.
Benefits of Directions API
Detailed Urbi maps of Kazakhstan's cities with hundreds of thousands of buildings and addresses.
Estimation of the trip distance and time
The courier can take the shortest route or the fastest one, depending on the current traffic situation.
Several alternative ways to get to the customer.
The trip can include up to 10 waypoints
Couriers can build several types of routes: by car, on foot, or by scooter. API considers special aspects of each travel method:
Car routes
Pedestrian routes
Routes for scooters
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Results
For Customers
Began to receive their orders much faster, thanks to implementation of Urbi's Directions API in the Glovo app.
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For Partners
More partners are satisfied with the evaluations of their work, started spending less time to delivery an order. Implementation allows them to deliver several orders in sequence.
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For Business
Glovo began to receive X times more orders as couriers started to work faster.
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Related resources
Urbi Pro
On-Premises
Map
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Cases
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